Calling At privacy policy

Last updated: [date]

Who we are

Calling At is run by [your name or company, postal address]. For anything in this policy, email [email protected]. We are the controller of the data described here under UK GDPR.

What we collect and why

• A device ID and credential. A random ID is made when you first open the app, with a secret our server issues for it. They identify your device to our server so your saved journeys and alerts reach the right phone. Lawful basis: providing the service you asked for.
• Saved journeys and the train you're following. Stored on our server so it can watch those trains and alert you when the app is closed.
• Notification tokens. Your device's push token (and Live Activity tokens) are used only to send your alerts and Live Activity updates.
• Sign in with Apple (optional). If you sign in, we keep the account identifier Apple gives us and the name or email you choose to share, so saved journeys follow you across devices.
• Server logs. Our server and Cloudflare, which fronts it, process IP addresses and request details for security and abuse prevention.

What we don't collect

Your location is used on your iPhone to list nearby stations and to notice whether you've caught your train. It is not sent to our server. We don't use advertising or analytics SDKs and we don't track you across other companies' apps or websites.

How long we keep it

Saved journeys and your device record are kept until you delete them or delete your account. Alert history is deleted after 14 days. Server logs are kept for [period].

Who we share it with

Apple (push notifications and Sign in with Apple), our hosting provider [name], and Cloudflare (network and security). We don't sell your data.

Your rights

You can delete your data in the app (Settings → Account → Delete account) or ask us to access, correct or delete it by emailing us. You can also complain to the Information Commissioner's Office (ico.org.uk).

Data sources

Train data is from National Rail Enquiries and Network Rail. Station locations and track shapes are © OpenStreetMap contributors.